Privacy Policy

In this Privacy Policy, “us,” “we,” or “our” refers to Red Herring Digital Pty Ltd (ABN 45 617 061 537) We are dedicated to protecting your privacy. Our Privacy Policy outlines how we collect, use, store, and share your personal information. We adhere to the Australian Privacy Principles set forth in the Privacy Act.

By providing us with your personal information, you consent to our collection, use, and disclosure of that information in accordance with this Privacy Policy and any applicable agreements between us. We may update our Privacy Policy periodically by posting changes on our website. We recommend checking our website regularly to stay informed about our current Privacy Policy.

Personal information refers to data or opinions about an individual that can be reasonably identified. This includes, for example, your name, age, gender, postcode, and contact details.

What Personal Information Do We Collect?

We may collect various types of personal information, including:

• Name
• Mailing or street address
• Email address
• Telephone number and other contact details
• Age or date of birth
• Credit card information
• Device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic data, ad data, IP address, and standard web log information
• Details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries
• Any additional information relating to you that you provide to us directly through our website or app, indirectly through your use of our website or app, through your online presence, or through other websites or accounts from which you permit us to collect information
• Information you provide to us through customer surveys
• Any other personal information required to facilitate your interactions with us
  
  

We may collect this personal information directly from you or from third parties. We may collect this information in the following circumstances:

• When you register on our website or app
• When you communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services, or websites
• When you interact with our sites, services, content, and advertising
• When you invest in our business or inquire about potential purchases in our business
  
  

Furthermore, when you apply for a job or position with us, we may collect certain information from you (including your name, contact details, work history, and relevant records checks) from recruitment consultants, your previous employers, and others who can provide information to assist us in our decision on whether to offer you employment or engage you under a contract. Please note that this Privacy Policy does not apply to acts and practices related to employee records of our current and former employees, which are exempt from the Privacy Act.

Why Do We Collect, Use, and Disclose Personal Information?

We collect, hold, use, and disclose your personal information for several purposes, including:

• To provide you with access to and use of our website and services
• To operate, protect, improve, and optimize our website, services, business, and user experience, including through analytics, research, and advertising
• To send you service, support, and administrative messages, reminders, technical notices, updates, security alerts, and information you have requested
• To send you marketing and promotional messages, along with other information that may interest you, including information from our business partners
• To manage rewards, surveys, contests, or other promotional activities or events, either sponsored or managed by us or our business partners
• To comply with legal obligations, resolve disputes, and enforce our agreements with third parties
• To review and consider your employment application

We may also share your personal information with trusted third parties who hold other information about you. These third parties may combine this information to develop anonymised consumer insights, helping us better understand your preferences and interests, personalise your experience, and improve the products and services we offer.

Use of Personal Information for Direct Marketing

We, along with our trusted business partners, may send you direct marketing communications and information about our services. These communications may be delivered via email, SMS, mail, or other forms in compliance with the Spam Act and the Privacy Act. If you prefer not to receive marketing materials from us, you can opt-out by contacting us using the details provided below or by utilising the opt-out options available, such as the unsubscribe link.


Disclosure of Your Personal Information

We may share your personal information for the purposes outlined in this privacy policy with the following parties:

• Our employees and related corporate entities
• Third-party suppliers and service providers (including those involved in operating our websites or business and those providing products and services to you)
• Professional advisors, dealers, and agents
• Payment system operators (such as merchants processing card payments)
• Our current or potential agents, business partners, or associates
• Any parties to whom our assets or businesses (or any part thereof) are transferred
• Specific third parties authorised by you to receive information held by us
• Other entities, including government agencies, regulatory bodies, and law enforcement agencies, as required or permitted by law
  
  

Disclosure of Information Outside Australia

We may disclose personal information to our third-party suppliers, including cloud providers, located outside of Australia. By providing your personal information to us, you consent to its disclosure outside of Australia. Please note that we are not obligated to ensure that overseas recipients handle your personal information in compliance with Australian Privacy Law. However, we will take reasonable steps to ensure that any overseas recipient manages your personal information in a manner consistent with the Australian Privacy Principles.

Using Our Website and Cookies

We may collect personal information about you when you use and access our website. While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit, and the internet protocol address assigned to your computer.

We may also use ‘cookies’ or other similar tracking technologies on our website to track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone, or other device. They enable the entity that placed the cookie on your device to recognise you across different websites, services, devices, and/or browsing sessions. You can disable cookies through your internet browser, but our websites may not work as intended for you if you do so.

We may use cookies to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

Security

We may hold your personal information in electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. We use physical, administrative, personnel, and technical measures to protect your personal information. For example, we limit access to information stored only by personnel with appropriate privileges. However, we cannot guarantee the security of your personal information.

Links

Our website may contain links to websites operated by third parties. These links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

Accessing or Correcting Your Personal Information

You can access the personal information we hold about you by contacting us using the ‘Contact Us’ link on our website. Sometimes, we may not be able to provide you with access to all of your personal information, and if this is the case, we will explain why. We may also need to verify your identity when you request your personal information.
If you believe that any personal information we hold about you is inaccurate, please contact us, and we will take reasonable steps to ensure that it is corrected.

Making a Complaint

If you believe we have breached the Privacy Act, or if you wish to make a complaint about the way we have handled your personal information, you can contact us using the ‘Contact Us’ link on our website. Please include your name, email address, and/or telephone number in your message, clearly mark it “Attention Privacy Officer,” and describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you feel that we have not resolved the complaint satisfactorily, we will provide you with information about further steps you can take.

Contact Us
For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details provided below:
hello@redherring.au
Effective: 1 June 2024

Collection Notice

We gather personal information to respond to your queries and for other purposes as outlined in our Privacy Policy. We may share this information with third parties that assist us in providing our services or as required by law. If you don’t provide this information, we might not be able to offer all our services to you. Your personal information might also be disclosed to recipients outside of Australia to third parties who help us deliver our services.

Our Privacy Policy details (i) how we store and use your personal information and how you can access and correct it; (ii) how you can lodge a complaint about the handling of your personal information; and (iii) how we will manage any complaint. For further details about our privacy practices, please refer to our Privacy Policy.

By sharing your personal information with us, you agree to its collection, use, storage, and disclosure as described in our Privacy Policy and these Terms.

Accuracy, Completeness, and Timeliness of Information

The information on our website is a summary and not exhaustive. We strive to ensure the accuracy and completeness of the information on our site, but to the extent permitted by law, including under the Australian Consumer Law, we make no guarantees about the content. You should keep an eye on any updates to the information provided.

We aren’t responsible for any damage or interference with your computer systems that might occur in connection with using our website or any linked sites. You should take your own precautions to ensure that any material you select for use from our site is free from viruses, worms, or other malicious elements.

We may change or add to our website and the information, products, or services described on it without notice. We do not undertake to keep the website updated and are not liable for any errors or outdated information on the site.

Linked Sites

Our website may include links to external sites operated by third parties. These links are provided for your convenience and may not be current or maintained. Unless explicitly stated, we do not endorse the content on linked websites and have no control over them.

Intellectual Property Rights

Unless indicated otherwise, we own or have the rights to all content on this website, including text, graphics, logos, audio, and software. Using our website does not grant you any rights to this content. However, we do give you a licence to access and view the content under the terms of this Agreement and as allowed by us and our licensors.

Reproduction or redistribution of this website or its content is prohibited and may result in civil and criminal penalties. You must not copy the content to any other server or location for publication or distribution without permission. All other use, copying, or reproduction of this website or its content is prohibited except as permitted by law.

Unacceptable Activity

You must not engage in any activities that we consider inappropriate, unlawful, or prohibited by any relevant laws, including but not limited to:

Breaching the privacy or other legal rights of individuals (e.g., uploading private information without consent).
Defaming or libelling us, our employees, or others.
Uploading files that contain viruses or other harmful software.
Posting or transmitting unauthorised material that, in our view, is likely to cause annoyance or is defamatory, racist, obscene, threatening, pornographic, or otherwise inappropriate or that violates our systems or a third party’s systems or network security.
If we allow you to post information on our website, we reserve the right to remove it at our discretion without notice.

Warranties and Disclaimers

To the fullest extent permitted by law, including under the Australian Consumer Law, we make no representations or warranties about our website or its content, including but not limited to guarantees of completeness, accuracy, timeliness, uninterrupted access, or freedom from viruses.

We reserve the right to restrict, suspend, or terminate your access to this website, any content, or any feature of the site at any time without notice. We are not liable for any loss, cost, damage, or liability that may arise from such actions.

Liability

To the maximum extent permitted by law, including under the Australian Consumer Law, we are not liable for any direct or indirect loss, damage, or expense arising from your use of our website, any information or materials on it, or the inaccessibility of the website, or any errors or omissions in its content.

Jurisdiction and Governing Law

Your use of our website and these Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts in Victoria, Australia.